Terms of Service

• “Platform” means the MAP Equine software service, including its web application, client portal, APIs, and related services.
• “Barn” (or “Tenant”) means an equestrian facility or business that subscribes to the Platform and operates a workspace within it.
• “Client” means an individual — such as a horse owner, boarder, or lesson student — who is invited by a Barn to use the Platform’s client portal in connection with that Barn.
• “User” means any individual who accesses the Platform under an account, including Barn owners, staff, and Clients.
• “Barn Content” means all data, records, documents, images, video, and other material submitted to the Platform within a Barn’s workspace, by the Barn or its Clients.

You must provide accurate information when creating an account and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly at [email protected] if you suspect unauthorized use.

A Barn is responsible for the Users it invites into its workspace, for assigning appropriate roles and permissions to them, and for the accuracy of the operational records it keeps on the Platform. Clients access only the records the Barn shares with them.

Barns subscribe to the Platform on a recurring basis under the plan they select. Subscription fees are billed in advance through Stripe, our payment processor. By subscribing, you authorize recurring charges to your payment method until you cancel. Prices and plan limits (such as horse counts and storage quotas) are those presented at the time of purchase and may change with advance notice; changes apply at your next renewal.

Free trials convert to paid subscriptions only when a payment method is added; we will not silently charge a card we were never given.

Past-due accounts. If a subscription payment fails, we will retry it and notify you. If the account remains past due after a reasonable grace period, the Barn’s workspace is placed in a read-only lock: existing records remain visible and exportable, but new records cannot be created. We do not delete a Barn’s data because of non-payment. Full access is restored when the balance is settled.

Where a Barn uses the Platform to collect payments from its own Clients, those payments are processed by Stripe under the Barn’s own Stripe account; the Barn — not MAP Equine — is the merchant of record for those transactions.

You agree not to:

• use the Platform for any unlawful purpose or in violation of any applicable regulation;
• attempt to access another Barn’s workspace, another User’s account, or any data you are not authorized to view;
• probe, scan, or test the vulnerability of the Platform, or interfere with its operation;
• upload malicious code, or content that is infringing, unlawful, or abusive;
• resell, sublicense, or provide the Platform to third parties except as expressly permitted (a Barn inviting its own staff and Clients is, of course, permitted);
• scrape or bulk-extract data from the Platform other than through the export features we provide.

We may suspend access that we reasonably believe threatens the security or integrity of the Platform or other tenants.

Barns own their data. As between you and us, the Barn retains all rights in its Barn Content — its operational records, horse and client information, documents, and uploaded media. We claim no ownership of it.

You grant us a limited, non-exclusive license to host, store, process, transmit, transcode (for example, preparing streaming renditions of uploaded video), back up, and display Barn Content solely as necessary to provide the Platform. This license ends when the content is deleted from the Platform, subject to routine backup cycles.

You are responsible for having the rights to what you upload, including any necessary consents from individuals appearing in photos or video. Content within a Barn’s workspace is visible to Users of that workspace according to the roles and sharing settings the Barn controls.

The Platform allows Barns to present documents — such as boarding agreements and liability waivers — to Clients for electronic signature. By signing a document electronically on the Platform (whether by typing, drawing, or clicking to adopt a signature), you consent to transact electronically and agree that your electronic signature is the legal equivalent of a handwritten signature, intended to be binding, consistent with the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state equivalents (including UETA).

We record the signature together with a timestamp and network information as evidence of execution. You may request a paper copy of any document you have signed from the Barn that presented it, and you may withdraw your consent to electronic transactions by notifying that Barn — though doing so may prevent use of Platform features that require signed documents.

The Barn — not MAP Equine — is the party to the agreements it presents for signature and is responsible for their content and enforceability.

The Platform is a record-keeping and administration tool. It is not a care provider, veterinary service, or safety system.

MAP Equine stores and organizes the records that Barns and their staff create — feed schedules, medication logs, care checklists, lesson bookings, and the like. All decisions about the care, handling, feeding, medication, training, and riding of horses are made and carried out solely by the Barn, its staff, and its Clients. We do not supervise, verify, or guarantee the performance of any care task recorded in the Platform, and the presence or absence of a record in the Platform is not a representation that any act of care did or did not occur.

Equine activities are inherently risky. Many states have Equine Activity Liability Acts that limit liability for injuries arising from the inherent risks of equine activities; nothing in these Terms diminishes any protection those statutes afford to any party. To the maximum extent permitted by law, MAP Equine is not responsible for any injury, illness, death, or loss involving any animal or person, or any property damage, arising from equine activities or from animal-care decisions, whether or not related records were kept in the Platform.

The Platform relies on third-party providers, including Stripe for payment processing and a transactional email provider for notifications. Your use of those services through the Platform is also subject to their terms. We are not responsible for third-party services we do not control, though we choose our providers with care.

The Platform is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Platform will be uninterrupted, error-free, or perfectly secure. You use the Platform at your own discretion and are responsible for keeping independent copies of records that are critical to your operation.

To the maximum extent permitted by law: (a) neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility; and (b) our total aggregate liability arising out of or relating to the Platform or these Terms will not exceed the amounts the Barn paid to us for the Platform in the twelve (12) months preceding the event giving rise to the claim (or one hundred U.S. dollars for Users who have paid us nothing).

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.

You will defend and indemnify MAP Equine against third-party claims arising out of (a) your Barn Content, (b) your use of the Platform in violation of these Terms or applicable law, (c) agreements between a Barn and its Clients, or (d) equine activities conducted at or by a Barn — except to the extent a claim results from our own breach of these Terms.

A Barn may cancel its subscription at any time, effective at the end of the current billing period. We may terminate or suspend access for material breach of these Terms that remains uncured after notice, or immediately for conduct described in Section 4.

Data export. For thirty (30) days following cancellation or termination, the Barn may export its Barn Content (records in standard formats such as CSV, and uploaded files in their original form). After that window, we may delete the Barn’s data from active systems, and it will age out of backups in the ordinary course. We will provide reasonable assistance with export on request.

Sections that by their nature should survive termination — including 5 (ownership), 7, and 9 through 14 — survive.

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws rules. The state and federal courts located in [State] have exclusive jurisdiction over disputes arising out of these Terms or the Platform, and each party consents to venue there.

We may revise these Terms from time to time. For material changes, we will give notice — by email or a notice within the Platform — at least fourteen (14) days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance. If you do not agree to revised Terms, you should cancel before they take effect.

Questions about these Terms may be directed to [email protected].